nn0k's Privacy Policy

The Information We Collect

nn0k collects several types of information to provide its services. These fall into two main categories:

1.1 Information You Provide

When you register on our site or use our services, you voluntarily share the following information with us:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (when identity verification is required)
• Financial transaction details — such as information related to bKash, Nagad, Rocket, or bank transfers
• Records of your communications with the support team

1.2 Automatically Collected Information

When you browse nn0k, certain information is automatically collected through technical means:

• IP address and device type
• Browser and operating system information
• Logs of which pages you visited and how long you stayed
• Information obtained from cookies and similar tracking technologies
• Referral source (how you arrived at our site)

Purpose of Using Your Information

nn0k uses your information for the following legitimate purposes:

• Account management: Creating, verifying, and keeping your account secure.
• Processing financial transactions: Properly completing deposit and withdrawal requests.
• Customer support: Resolving your questions and complaints in a timely manner.
• Fraud prevention: Detecting suspicious activity and keeping your account secure.
• Responsible gaming: Providing responsible gaming tools and support when needed.
• Service improvement: Analysing usage patterns to further improve our platform.
• Legal compliance: Adhering to applicable laws and regulations.
• Personalised experience: Suggesting games and promotions based on your preferences.

Information Sharing and Disclosure

nn0k does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third parties to handle services such as payment processing (e.g. bKash, Nagad, Rocket, or bank transfers), technology infrastructure, and fraud prevention. These partners receive only the information necessary for their specific tasks and are contractually bound to uphold our privacy standards.

3.2 Legal Requirements

If there is a court order or a valid directive from a government authority, we are obliged to provide the required information in accordance with the law. In such situations we will try to notify you as far as possible, unless the law prohibits us from doing so.

3.3 Business Transfer

If nn0k undergoes a business restructuring or merger, user information may be transferred. However, the new entity will be required to maintain protections equivalent to those in this privacy policy.

Cookie and Tracking Technologies

nn0k uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential cookies: Essential for the core functionality of the site — maintaining login sessions and ensuring security. Without these, the site will not work properly.
• Functionality cookies: Used to remember your preferences (such as language or theme).
• Analytics cookies: Collect anonymous statistics to help us understand how the site is used, which helps us improve our service.

4.2 Cookie Controls

You can manage or delete cookies from your browser settings. However, disabling essential cookies may affect some important functionality of the site.

Data Protection and Security

To ensure the security of your information, nn0k has implemented both technical and administrative measures:

• SSL/TLS encryption technology is used for all data transmission.
• Financial information is stored with the highest level of encryption.
• Only authorised personnel can access your personal information, and they receive regular privacy training.
• Our systems undergo regular security testing.
• Automated systems are in place to detect suspicious logins or unusual activity.

Data Retention Period

nn0k retains your information for as long as necessary to provide services. In specific cases, information may be kept for a longer period to meet legal obligations:

• Account information: For as long as the account is active, and for a defined period after closure in accordance with applicable law.
• Financial transaction records: For the period required under financial regulations.
• Support communication records: For a reasonable period after the issue is resolved.
• Analytics data: Retained for long-term statistical purposes after being anonymised.

When your account is closed, we will delete or anonymise your personal information as quickly as possible in compliance with applicable law.

Your Rights

As a user of nn0k, you have certain important rights over your own information:

7.1 Right of Access

You have the right to know what information we hold about you. You can request a copy of your information from our support team at any time.

7.2 Right to Correction

If there are any errors or inaccuracies in your information, you can request that they be corrected. We will update it as quickly as possible.

7.3 Right to Deletion

Where there is no legal obligation to retain it, you can request that your information be deleted. However, for active accounts and where legally required, it may be necessary for us to retain certain information.

7.4 Right to Object to Processing

You have the right to object to the use of your information for certain purposes (such as marketing communications).

To exercise these rights, contact our support team — we aim to respond within 30 business days.

Protection of Minors

nn0k is strictly for adults — this service is only for those aged 21 and above. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If we become aware that any information from a minor has been collected, we will immediately delete that information and close the relevant account.

Third-Party Links and Services

The nn0k platform may occasionally reference third-party services. These external services have their own privacy policies over which we have no control.

It is your responsibility to read the privacy policy of any service outside nn0k before using it. We are not responsible for how third parties manage information.

Policy Changes

nn0k may update this privacy policy at any time in response to business changes, technological advances, or changes in law. For significant changes:

• We will update the "Last updated" date at the top of this page.
• We will notify you of important changes via your registered email or through the site.
• Continuing to use the site after a change indicates that you have accepted the new policy.

We recommend that you check this page regularly to stay informed of the latest information.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. nn0k's data protection team is always ready to help: